Privacy Policy

Body Option Clinic is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We collect several types of information from and about users of our Website and Services, including:

  • Personal Information: This includes your name, contact information (address, phone number, email address), date of birth, insurance details, and medical history. We collect this information when you schedule an appointment, fill out forms, or communicate with us.
  • Payment Information: When you make payments for our Services, we collect payment information such as credit card details or other payment method information. This information is processed securely by our payment processors.
  • Website Usage Data: We collect information about your interactions with our Website, such as your IP address, browser type, pages visited, and the time and date of your visit. This information is collected through cookies and other tracking technologies.
  • Health Information: As a pain control clinic, we collect sensitive health information related to your medical condition, treatment history, and progress. This information is kept confidential and used solely for the purpose of providing you with the best possible care.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing Services: To schedule appointments, administer treatments, and provide you with the pain management services you need.
  • Communication: To communicate with you about appointments, treatment plans, insurance matters, and other relevant information.
  • Billing and Payment: To process payments, direct bill insurance providers, and manage your account.
  • Improving Our Services: To analyze Website usage data and feedback to improve our Website, Services, and patient care.
  • Legal Compliance: To comply with legal and regulatory requirements.

3. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, use, or disclosure. These measures include:

  • Encryption: Using encryption to protect sensitive data during transmission and storage.
  • Access Controls: Limiting access to personal information to authorized personnel only.
  • Secure Storage: Storing personal information in secure environments.
  • Regular Audits: Conducting regular security audits to identify and address potential vulnerabilities.

4. Data Sharing

We may share your personal information with the following categories of recipients:

  • Insurance Providers: To facilitate direct billing and claims processing.
  • Healthcare Professionals: With other healthcare providers involved in your care, with your consent.
  • Service Providers: With third-party service providers who assist us in providing our Services, such as payment processors and IT support.
  • Legal Authorities: When required by law or legal process.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Cookies and Tracking Technologies

Our Website uses cookies and other tracking technologies to collect information about your browsing behavior. Cookies are small text files that are stored on your device. We use cookies to:

  • Analyze Website Traffic: To understand how users interact with our Website.
  • Personalize Your Experience: To remember your preferences and settings.
  • Improve Website Functionality: To ensure that our Website functions properly.

You can control cookies through your browser settings and opt-out of certain tracking technologies. However, disabling cookies may affect your experience on our Website.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Objection: You have the right to object to the processing of your personal information in certain circumstances.
  • Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us using the contact information provided below.

7. Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide you with our Services, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of information and the applicable laws and regulations.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our Website and update the effective date. Your continued use of our Website and Services after the effective date constitutes your acceptance of the revised Privacy Policy.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Body Option Clinic

[Insert Clinic Address Here]

[Insert Clinic Phone Number Here]

[Insert Clinic Email Address Here]

Thank you for trusting Body Option Clinic with your personal information. We are committed to protecting your privacy and providing you with the best possible care.